Last updated: February 2025

Privacy Policy

Silk Road Strategies ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Service"). By using the Service, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

  • Account and profile information: name, email address, and password when you register; profile details you choose to provide.
  • Payment information: billing address and payment method details are processed by our payment provider (e.g., Stripe). We do not store full card numbers on our servers.
  • Usage and device information: IP address, browser type, device type, pages visited, and general usage data when you access the Service.
  • Communications: messages you send to us (e.g., support or contact forms) and records of our correspondence.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Service.
  • Process transactions and manage your subscription.
  • Authenticate your identity and manage your account.
  • Send service-related communications (e.g., confirmations, security alerts, and product updates).
  • Respond to your inquiries and provide support.
  • Analyze usage to improve performance, security, and user experience.
  • Comply with legal obligations and enforce our Terms of Service.

3. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service providers: with vendors who assist us (e.g., hosting, payment processing, analytics), subject to confidentiality and use restrictions.
  • Legal requirements: when required by law, court order, or government request, or to protect our rights, safety, or property.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, with notice and choice where required by law.

4. Cookies and Similar Technologies

We use cookies and similar technologies (e.g., local storage) to maintain your session, remember preferences, and understand how you use the Service. You can control cookies through your browser settings; disabling certain cookies may limit some functionality.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access and receive a copy of the personal information we hold about you.
  • Correct or update inaccurate information.
  • Request deletion of your personal information, subject to legal exceptions.
  • Object to or restrict certain processing.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at silkroadstrategiesinquiries@gmail.com. We will respond in accordance with applicable law.

8. International Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place where required by applicable law for such transfers.

9. Children

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. For material changes, we may provide additional notice (e.g., by email or a notice in the Service). Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or our privacy practices, contact us at silkroadstrategiesinquiries@gmail.com.